Henrietta Knox, MA, LPC - Counseling & Psychotherapy
Hours and Billing
Monday  10AM - 6PM
Tuesday  8AM - 4PM
Wednesday 10AM - 6PM
Thursday  8AM - 4PM

Sessions are scheduled by appointment and are 45 minutes long. 

Cancelling appointments::
Please call at least 24 hours before an appointment to cancel. You may do so by calling (541) 321-2278. You may leave a voicemail at any time. Missed appointments without a valid reason will be charged. Your health insurance will not reimburse missed appointments.

Health Insurance and billing:
I will bill your health insurance company directly. You are however responsible for co-pays and deductibles. Co-pays and deductibles are due at the beginning of each session. I accept cash, checks and credit/debit cards.

I am a 'in-network' or preferred  provider for 
  • PacificSource
  • Aetna
  • MODA 
  • Providence
  • Regence Blue Cross Blue shield
  • TRILLIUM (OHP), (+Oregon Health Plan open card)
  • First Choice Health, 
  • Magellan, HealthNet
  • MHNet
  • United Health care (Optum Health)
  • Samaritan Health
  • Value Options
  • Reliant Behavioral Health (EAP)
  • Tricare Certified (for Tricare members with out-of-network benefits)
  • VA in Roseburg and Veterans' Choice Card
  • (Medicare not accepted.)

Insurance companies will often approve (partial) reimbursement for an ‘out-of-network’ provider. Your coverage is dependent on your carrier and on your particular plan. 
I will call your insurance to verify your benefits before the first appointment.  

If you want to call you insurance company before contacting me, consider the following questions:
Important questions to ask your insurer are:
  • Does your plan cover Outpatient Mental Health benefits?
  • Does your plan reimburse for an LPC (Licensed Professional Counselor)?
  • What is your yearly deductible and how much of it has been met?
  • What is your co-pay for an out-of-network provider versus a participating/preferred provider?

Self pay:
Fees available upon request.
An adjustment in fees is possible in cases of need and when discussed in advance. There is a limited amount of hours available for reduced rate counseling. 

I accept cash, checks and credit/debit cards.
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